Meet the engineers

Every engineer on the tools is Gas Safe registered, with a certification list you can check. No subcontractors, no lead-reselling — this is who turns up.

Marcus Whelan

Gas Safe 512873

Fifteen years on boilers and heating faults. If it's cold and it shouldn't be, Marcus has probably already guessed why before he's out of the van.

Gas SafeUnvented Hot WaterLandlord Gas Safety (CP12)

Priya Okonkwo-Sharp

Gas Safe 519204

Trained on new-builds, happiest ripping out a rotten bathroom and re-plumbing it properly. Six years qualified, zero patience for a bodged joint.

Gas SafeCity & Guilds Plumbing L3Bathroom Fitting

Dean Fairclough

Gas Safe 508112

Started on gas boilers, retrained on heat pumps the year the grants opened. Twenty-two years in, still carries a spare pair of gloves for the customer's dog.

Gas SafeHeat Pump Installer (MCS)F-Gas Category 1

Aisha Bello

Gas Safe 521355

Came up through leak detection before qualifying wider — she'll find the leak your last three plumbers couldn't, then fix it properly.

Gas SafeUnvented Hot WaterLeak Detection

Callum Reid

Gas Safe 515690

Our roof-and-outdoor-unit specialist — heat pump condensers, external pipework, anything that needs a ladder and a head for heights.

Heat Pump Installer (MCS)Working at HeightIPAF

Tomasz Nowicki

Gas Safe 517483

If it's underground, it's Tomasz's problem. Drain jetting, root cutting, CCTV surveys — the unglamorous end of the trade, done properly.

Gas SafeCCTV Drain SurveyConfined Spaces