The emergency plumber who tells you the price and the arrival window before you call — then lets you watch the van coming.
- Real, certificated engineers.Every job is done by a named, Gas Safe registered engineer — not a lead sold to whoever's cheapest that hour.
- The price is knowable before you commit. Call-out fee, hourly rate and common job prices are on the page, not hidden behind a form.
- The arrival window is a real window.Two hours, not "sometime tomorrow" — and you get a link to watch it happen.
Say the number
Full price list →- Standard call-out fee£89
Covers the first 30 minutes on site, Monday to Saturday 8am–6pm.
- Hourly rate after the first hour£65
Charged in 30-minute increments after the first hour on site.
- Stop a leak / burst pipe repair£120 – £220
Isolating and repairing an accessible burst or leaking pipe.
- Annual boiler service£80
Full service and safety check, with a written report.
Real work, not a brochure
No stock handshakes. Our engineers work on boilers, burst pipes, bathrooms and heat pumps across Reading and the Thames Valley, every day of the week.
Who'll turn up
All engineers →
Marcus Whelan
Gas Safe 512873
Priya Okonkwo-Sharp
Gas Safe 519204
Dean Fairclough
Gas Safe 508112
Watch the van coming
Every booking gets a private tracker link — engineer, status, and ETA window. No more phoning to ask "how long?".
Book and get your tracker link